Most questions are about photos, matches, or subscriptions — the answers below cover those. For anything else, one email reaches the people who build PinWorth.
Write to us
Include your device model, iOS version, and a screenshot or the photo you scanned if it is relevant. We aim to reply within two business days.
Retake the photo with one pin filling the frame, even lighting, and no glare. Matches sharpen considerably when the backstamp, FAC code, or edition text is readable. If a pin still will not match, email us the photo and we will look into the catalog coverage.
PinWorth Premium bills through your Apple Account. Open iOS Settings, tap your name, choose Subscriptions, and select PinWorth to change or cancel. Cancelling at least 24 hours before the renewal date stops the next charge.
Install PinWorth, make sure you are signed into the same Apple Account, then use Restore Purchases inside the app's settings. Premium unlocks again without a second charge.
Inside the app, open Settings, choose your account, and select Delete Account. This permanently removes your account and the collection data tied to it. You can also email us and we will process the deletion for you.
Value ranges are estimates assembled from the catalog record, visible condition, and recent market evidence. They are a starting point for a fair trade — not a guarantee that any pin will sell at a particular price.
